Legal & privacy
Refund Policy
Policy draft · Updated October 20, 2026
These policies are drafts pending confirmation of the legal operator and final service terms. They do not announce the launch of online generation or paid services.
Billing questions, cancellations and refund requests.
Before purchasing
The online trial is not yet open for generation. Displayed pricing alone is not a completed purchase. Refund eligibility, credit expiry, subscription renewal and cancellation rules remain to be confirmed and must be shown before paid checkout is enabled.
Request a review
If you believe you were charged incorrectly, email the contact below with your order reference, transaction date and a description of the issue. Do not include full card details. Duplicate charges, failed delivery and unused balances require review against the actual order and applicable law; no automatic refund amount or processing time is promised here.
Consumer rights and other providers
Mandatory consumer protections take priority over a store policy, including applicable withdrawal rights. For Brazil, see the official consumer guidance below. Charges made directly by a model provider or host agent are governed by that provider’s purchase terms; contact the merchant identified on your receipt.
Contact
For privacy requests, billing questions or content reports, email contact@rikoko.ai. Include enough information to identify your request, but never send passwords, API keys or payment card details. The legal operator’s registered name and address remain to be confirmed before these policies take effect.
contact@rikoko.ai